by Sandra Hutchison
Note: The specific keyword examples mentioned in this post are out of date now, because Amazon has changed the way keywords are input (possibly to cope with just this kind of issue). However, you might find it amusing anyway — and I suspect I could have gotten into just the same trouble using the current form. (This is also a reminder, fellow Kindle authors, to check your backlist titles to see what’s going on with the keywords.)
Authors sometimes work very hard to get keywords into their product descriptions on Amazon, but there’s actually a better way to come up in Amazon searches. It’s a technique called keyword padding that I first learned about in this helpful post by David Penny.
But you’d better be careful how you do it. I learned this the hard way.
My first novel, “The Awful Mess,” was on sale for a time in August, with a BookBub promo in the UK, Canada, and India and some other support for US and international sales as well. When I found out about keyword padding I thought, “Hey, great! Maybe I can leverage my current rank to capture a few more readers!”
A more cautious soul might suggest that I should enjoy a strong rank for a while without fiddling around.
“The Awful Mess” is in two main fiction categories: contemporary women, and literary. My seven keywords at the time of the promotion were romance, American, general humor, dating and relationships, love story, suspense, divorce.
Divorce isn’t really a strong theme in the novel (unless you count the increasingly problematic ex-husband), so I replaced that one with a padded keyword:
“progressive Christian novel about an Episcopal or Anglican priest committing adultery in contemporary take on “The Scarlet Letter” set in a small town in New England during the time when openly gay Bishop Robinson was being elected.”
You can have up to 400 characters. What you can’t have is a comma. I could just list terms one after the other, but I’m a writer and English teacher and that felt like cheating, so I wrote it up as a (ridiculously long) keyword phrase instead.
I wanted to get “The Scarlet Letter” in without having to add it to my product description, where it would probably scare away everyone who remembered hating that book in high school. (Although a reviewer or two has noticed and mentioned the correction, that never makes it show up in Amazon searches on “The Scarlet Letter.”) EDIT: Turns out adding another title to your keyword is a violation of KDP policy. I’m not sure why this made it through. It may be because nobody would attach their book to “The Scarlet Letter” and expect to generate significant sales because of it. It’s not like putting in “Harry Potter.”
I wanted “Episcopal or Anglican” because the terms vary in the rest of the world, and the book should interest some folks who like to read fiction about Episcopal/Anglican priests (if they can stand the sex and irreverence — I’m no Jan Karon).
When I first published this book I actually used “Episcopal” as a keyword, but that’s a tiny, tiny market and thus not worth spending a whole keyword on — but here it’s just one of a whole bunch of little niches I can mention. Note also that although I have always had the words “Episcopal priest” in my product description, the book usually would not come up in searches on Amazon for that.
“Bishop Robinson” in that padded keyword phrase is a reference to the heated debate that was going on at the time and place this novel is set. Gene Robinson was the first openly-gay Episcopal priest elected a bishop in the United States — in New Hampshire. Gay rights are a sub-theme of the novel (the hero’s sister is a lesbian in a committed relationship, though her father the Evangelical doesn’t know it … yet).
And the result of this change? About 24 hours later in the UK my novel was immediately ranking in the top 100 for Christian women’s fiction and Gay & Lesbian fiction.
Unfortunately, this book is not what readers would expect in either category. AND these two markets are pretty much mutually exclusive.
In theory, this gave me added visibility. But it didn’t strike me as worth confusing and quite possibly offending my readers. My companions in the Christian women’s fiction category were largely Evangelical, and their readers might have little sympathy for my characters — sinners that they are — or, worse, the suggestion of liberal theology. Not to mention, my main character is an agnostic for 99.9 percent of the book and it’s debatable what exactly she is for the other 0.1 percent.
Meanwhile, someone looking for gay and lesbian fiction to likely to be pretty unexcited by what is predominantly (and pretty clearly described as) a heterosexual love story, though presumably the inclusive theology wouldn’t offend this audience.
Anyway, though it may be coincidental with a natural slide a month after my price promotion, sales that had been percolating along in the UK immediately slid a bit. But on the plus side, my book DID come up when I did a search on “The Scarlet Letter” and on “Episcopal priest fiction.”
I wanted to keep those, so I ran and changed my padded keyword again. I took out “progressive Christian” and “openly gay” and used something like this instead:
Episcopal or Anglican priest committing adultery in contemporary take on “The Scarlet Letter” set in small town New Hampshire in New England at time of election of Gene Robinson.
I decided to stick New Hampshire in there, too, since New England was working, and I used “Gene Robinson” because a search on that at Amazon had turned up a bunch of books that targeted Episcopalians … so why not? Of course, if I had thought the least bit carefully, I might have predicted that this change would result (about twenty-four hours later) in this:
Yes, I was now writing science fiction about genetic engineering, thanks to Bishop “Gene” Robinson. And while Bishop Robinson may indeed have caused a revolution, it was not in human genetics.
Oops. Let’s try that again. Today, my seventh keyword reads:
“Episcopal or Anglican priest committing adultery in contemporary version of “The Scarlet Letter” set in a small town New Hampshire or small town New England at time of Bishop Robinson”
That could still use work (it’s clear I was in a bit of a panic when I wrote it). However, the categories are back to what they should be, and the book now come up in searches for “The Scarlet Letter” and “contemporary version of the Scarlet Letter.” It also comes up in searches for “Episcopal priest” and “Anglican priest.” (Faster if you add “adultery.”) It comes up in searches for “small town New England.” (Both novels do, actually.)
So, dear colleagues, I invite you to go for it. But please… be careful out there!
Update October 12: My sales at Amazon slid so abruptly after this post that I became paranoid they didn’t like me writing about keyword stuffing. But it’s probably just coincidental with me pulling back from some day-to-day marketing. So this technique is not a huge instant boon for sales, clearly, but it can help readers who are searching for something very specific find you. I would also think that if you write nonfiction, it might be absolutely invaluable.
That was a – fascinating intriguing useful and amusing while simultaneously helpful and irritating comment that will help and hinder my keyword choices in the present and future to come.
Glad to be of service! Needless to say, I feel your pain.
Thanks for this! A quick question: I can’t find my keywords anymore. Createspace allows you 5, but where do you go to add up to 7?
Ah, you know, Allison, I don’t publish my eBook via Createspace — I do it straight through Kindle Direct Publishing. If that’s how you publish, it’s there on the details page on your dashboard, under categories. I suppose you could try doing this with one of your five Createspace keywords, though. It’s all Amazon, after all. (Anything Amazon or any online service does is subject to change without notice, of course.)
Fascinating info! I’ve never heard of keyword padding. Thanks!
I hadn’t either, Sue! Glad to be of service. 🙂 I also read just recently that before your book goes free you should add “free ebook” as a keyword to help people find it during the promotion.
Mine can’t be free as I’m with a publisher. But I’ll pass on that info. Thanks!
I took your advice and tried to upgrade my keywords using your tips. Amazon does not allow any other book titles to be named in the keywords strings. How you got them to approve the “The Scarlet Letter” in your keyword list is a mystery to me. They didn’t allow me to post any book titles in my keyword list. Here’s what they sent to me:
AMAZON: “Examples of items that are prohibited as search keywords include but are not limited to:
• Reference to other authors
• Reference to books by other authors
• Reference to sales rank (i.e. ‘best-selling’)
• Reference to advertisements or promotions (i.e. ‘free’)
• Reference to anything that is unrelated to your book’s content”
Oops. Apparently they didn’t notice, or they got rid of it. I guess I should fix that. Thanks for the heads up! I’d forgotten about that no-no.